
How to rent
①Reservation
Reservations are recommended in advance, as our store operates primarily by reservation.
Same-day visits may be accepted depending on availability. If you plan to visit without a reservation, we recommend contacting us in advance for a smoother experience.
Reservations can be made in person, by phone, LINE, WeChat, or through our website.
For kimono and costume reservations that require item holding, the reservation will be confirmed once advance payment has been completed. Thank you for your understanding.
②Visit & Reception
Please arrive at the store at your scheduled reservation time. If you expect to be late, please contact the store by phone in advance.
Upon arrival, you will be asked to complete a registration form and review our terms of use. You may also be asked to present identification showing your address.
* If identification is not presented, the rental service cannot be used for outings outside the store. Thank you for the understanding.
* Identifiction is not required for customers using the in-store photo shoot service only.
③Choosing Your Outfit
Please choose from our wide selection of kimonos according to your occasion, preferences, and budget.
Fittings are available, and our staff will be happy to assist you in selecting your outfit if needed.
④Dressing
All rental plans include a complete set of items required for dressing.
The time required may vary depending on the plan.
Dressing : about 20-40 minutes
Hair Styling : about 20-40 minutes.
⑤Going out
Once everything is ready, you may complete the payment and proceed with your outing.
⑥Return
Returns are accepted untill 20:00 (our closing time).
Please note that returns cannot be accepted after 20:00 or outside business hours.
Next-day returns and returns by delivery are available for an additional fee.
Confirmation
◆Payment Methods
Payment can be made at the store on the day of your visit using the following methods:
・Cash
・Credit card (JCB, Visa, Master, American Express, etc.)
・Transportation IC cards
・Quick Pay
・ID
・QR code payments (paypay, Rakuten pay, Alipay, WeChat pay, SmartCode, etc.)
◆Identification Requirement
Identification is required for costume and kimono rentals.
Please present an ID that confirms your address, such as:
・Passport
・My Number Card
・Driver's License
◆ Rental Hours
Kinumono's business hours are 11:00-20:00.
The last reception time is 19:30.
◆Return Extension
Next-day returns and returns by delivery are available for an additional fee.
The fee may vary depending on your rental plan and reception time. Please contact us for further details.
◆Late Return Fee
For each additional day, a late fee equal to the next-day rental fee will be charged.
◆Rental Costume Insurance
We also offer insurance in case the costume becomes stained or damaged during use.
